Rating
Reviews
Name: John Newnam
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers frequently mention the knowledge, courtesy, and efficiency of the technicians, expressing satisfaction with the services provided. Positive reviews highlight the quality of the materials, the professionalism of the contractors and employees, and the exceptional work done. Customers also appreciate the transparency, hard work, and understanding demonstrated by the team. Additionally, the promptness, personalized attention, and sincerity of the services are frequently praised. Negative sentiments, if present, are not a clear, recurring trend, and are mentioned only if they represent a significant portion of the reviews. Overall, the reviews convey a positive impression of the company's services, with customers expressing satisfaction and recommending the company to others.
Excellent services. Easy to schedule, Zach arrived on time and was very knowledgeable of my situation.
We recently had our master bathroom expanded and completely redone. JB was great to work with from start to finish. They listened to what we were hoping for, and made the vision come to life. The quality of the materials and their contractors + employees were top notch. We are so happy with our decision to use JB. Thank you so much!
The guys showed up when they said they would, answered all of my questions, and completed the job in less time than anticipated. A very happy customer
This was fantastic! From the initial service scheduling to the finished result, everything was fast and very well done. I couldn’t have asked for better help and work.
Informative, patient and super helpful.
It literally took John 2 minutes to figure out why my sink was leaking and another 2 minutes to fix it. Very friendly and efficient. Your entire team is always polite, they wipe their feet/put those shoe covers on, etc. It takes the stress out of having to get work done!
Jb has been fulfilling my heating and plumbing needs for over 7 years
I'll check up close later today, but all looks good.
From the estimate appointment through project completion - it couldn’t have been a more perfect experience. Aaron and his crew are not only highly skilled; they are prompt, helpful, courteous, conscientious and personable. I am already considering other projects to put in Aaron’s exceptional care.
Anytime I have a concern JB is who I call. I always get great and fast service!
Completely trustworthy while we were at work. Followed up via text message. Timely resolution! John is kind, warm, great guy!
John is extremely professional in his work.
John was prompt, efficient & in a very courteous way he explained what the problem was & offered two solutions! I was very satisfied with how he handled the situation !!!
Response from JB Plumbing HVAC & Construction Division:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Response from JB Plumbing HVAC & Construction Division:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.
Supplied and installed a new lavatory faucet in the master bath.
Tightened the loose power flush tank. The tank was dripping onto the floor whenever it was flushed.
Replaced Kohler 304 cartridge in hall shower faucet.
Navien tankless showing error code 110. Checked and cleaned the intake filter. Disconnected the intake and exhaust piping from the unit and drained condensate from the piping. Could hear a noticeable difference in the combustion while the unit was firing afterwards. Could not get the unit to reproduce the error code.
Replaced the fill valve in the master bath toilet.
Pulled the toilet and disconnected the drains in the second-floor hall bath. Cut out and removed existing PVC piping below the bathroom. Roughed in new PVC drain lines to the toilet, vanity, and tub. Re-piped 3” stack going down to the basement. Replaced 90-90 offset with 45-degree offset into the basement. Re-set toilet, hook up vanity drain, and trap/ install new waste and overflow on tub. Cut out and replaced 1/2” copper tee and riser with/ shutoff valve for vanity.
Ran 2” PVC drain line to new shower stall in second-floor hall bath. Tied back into existing 1 1/2 vent. Installed customer-supplied 60 x 34” shower pan. Roughed in new customer-supplied shower diverter. Adapt from copper to PEX piping. Cleaned up and stubbed out new drain and water lines at the existing vanity location. Replaced the straight stop for the toilet. Installed a new stainless steel ring around the existing toilet flange.
Demo wall between master bath and closet. Frame wall in master bedroom to create new walk in closet with door. Save wire shelving from closet to re use in new closet.
Provide and install acrylic shower pan (3'x4') rough in shower valve and slide bar with hand held. Provide and install new white comfort height, elongated toilet.
Installed Navien 240A2 - Wall Hung Tankless Water Heater.
Supplied and installed a new 50-gallon Bradford White natural gas water heater and a new expansion tank.
The kitchen sink side spray hose is leaking. Walked the client through the process of contacting Moen for warranty replacement. The client will contact the office to install the sprayer.
Cut and capped water lines for the powder room. Replaced the closet flange in the powder room. Capped water lines and the gas line in the kitchen. Cut out the copper fin baseboard in the kitchen and looped it back in under the kitchen floor.
Pulled kitchen cabinets and dishwasher. Replaced cracked 4” main stack from ceiling down through floor, into garage. Also replaced section of cast iron in garage that we found was cracked while testing.
Re-did the drain lines in the area for the hall bathroom.
The issue with the first toilet was that the fill valve was stuck partially closed, so the toilet was filling really slowly. The flapper was letting some water pass through, so the toilet never stopped running. Supplied and installed a new fill valve, flapper, and supply line. The issue with the second toilet was that the fill valve was stuck completely open, so again, that toilet never stopped running. Supplied and installed a new fill valve.
Gathered information to put together an estimate to replace the existing dryer exhaust from the dryer into the attic and out the soffit with a termination fitting.
Roughed-in 3” PVC drain for powder room toilet and 1 1/2” drain line for vanity. Tied into the second-floor stack in the basement.
Supplied and installed a new garbage disposal and ran a new water line for the refrigerator. Disconnected and removed the old garbage disposal. Installed a new sink strainer. Mounted the new disposal and reconnected the wiring. Cut a 1/2” tee into copper water line with a 1/2” shut off valve. Ran the ice maker supply hose to the new fridge.
Re-calibrated Utica combi boiler. Adjusted combustion and firing rate. Checked incoming gas pressure, low voltage controls, etc.
Tightened the packing nut on the hot supply stop under the kitchen sink.
Supplied and installed a new Delta kitchen sink faucet.
Finished up the following: Supply and install 60x32 RH tub. Supply and install new shower fixtures and trim in brushed nickel, including control, slide bar and hand held. Supply and install 2 vanity faucets brushed nickel. Change plumbing at vanity for double bowl.