Rating
Reviews
Name: Cameron Hunter
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers frequently mention the knowledge, courtesy, and efficiency of the technicians, expressing satisfaction with the services provided. Positive reviews highlight the quality of the materials, the professionalism of the contractors and employees, and the exceptional work done. Customers also appreciate the transparency, hard work, and understanding demonstrated by the team. Additionally, the promptness, personalized attention, and sincerity of the services are frequently praised. Negative sentiments, if present, are not a clear, recurring trend, and are mentioned only if they represent a significant portion of the reviews. Overall, the reviews convey a positive impression of the company's services, with customers expressing satisfaction and recommending the company to others.
I called on a Fri afternoon. They offered to send someone out on Sat morning. Cameron did a nice job,but my bill amounted to $930.00 after replacing a defective water heater that was still under warranty. I feel like I have been taken advantage of. Won't be recommending them to anyone after this experience!
The guys did a great job. They were thorough in explaining to me what was happening and were patient while I was trying to get information from the insurance company. I can’t rate the cost/pricing as I have not yet received the bill.
Next day service, although initial notification was well after office hours. He stayed late to get water heater installed.
Thank you such much for coming out so quickly and resolving our issue.
Very pleased. My initial problem ended up being a quick fix. Then Cameron was able to fix something else for me too. Easy to schedule, good communication prior to arrival and arrived on time.
Very helpful and answered all my questions.
Knowledgeable and courteous.
Cameron as well as the entire JB Team have always been friendly, polite and professional. They all address my concerns and any issues very promptly and with understanding. They are an exceptional team.
Cameron did an excellent job uncovering and repairing our downspout drain issue.
Reset the toilet with a new wax ring because it was incredibly loose and showed signs of leaking. Cut out the leak in the drywall to further investigate; the actual one-piece shower stall is leaking through the fiberglass.
Supplied and installed new 1/2” Sharkbite straight stops valves with new supply lines onto the 1/2” gray Poly kitchen sink water lines.
Installed warranty replacement exhaust blower.
Returned the old water heater to Lowe’s and picked up a new one covered under warranty. Piped in and filled the new water heater. After firing up the water heater, found that the exhaust blower was broken and was blowing exhaust out into the basement. Called AO Smith; they will be sending a new blower out.
Someone left an old bypass on the water lines that was leaking. Cut out and re-piped with ProPress Copper 90's and got the water back on.
Cut a hole in the kitchen ceiling to expose the drain lines for the bathroom above. Spotted the leak coming from the toilet. Pulled the toilet and installed a flange repair ring with a new wax ring. Reset the toilet and tested. Installed a new fill valve on the toilet.
Drained and removed the old water heater. Set the new 50-gallon Bradford White water heater into place. Re-piped water lines with a new ball valve and expansion tank. Reconnected power, filled, and turned on.
Flushed out the 50-gallon gas water heater. The tank was pretty clean. Refilled and re-lit the water heater.
