Rating
Reviews
Name: Cameron Hunter
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the plumbing and HVAC services provided. Customers consistently express high satisfaction with the technicians' professionalism, knowledge, and friendly demeanor. A recurring theme is the company's responsiveness, particularly in emergency situations, with many customers appreciating the quick service during stressful circumstances like pipe bursts and system failures. Technicians are frequently praised for their ability to clearly explain technical issues and solutions to customers, fostering trust and confidence. The quality of workmanship receives significant positive attention, with customers noting efficient problem diagnosis and effective repairs. Many reviews highlight the value of technicians taking time to educate customers about their systems. The overall tone is decidedly positive, with numerous expressions of gratitude, recommendations to others, and statements of loyalty to the company for future service needs.
JB plumbing got me out of a pinch! The guys did excellent quick work! Highly recommend!
Provided same day service for a repair. Extremely helpful through a stressing situation.
We had a pipe burst due to freezing temperatures. The tech was out and capped the pipe within 30 minutes. Great experience for a not so great emergency.
Excellent service from JB…Cameron was knowledgeable and very courteous. Would highly recommend!
Very knowledgeable and informative on job was very quick in finding the problem and even quicker with the repair definitely would recommend
Cameron came in, did his job and checked on & fixed other things for me. Thumbs up.
I called on a Fri afternoon. They offered to send someone out on Sat morning. Cameron did a nice job,but my bill amounted to $930.00 after replacing a defective water heater that was still under warranty. I feel like I have been taken advantage of. Won't be recommending them to anyone after this experience!
The guys did a great job. They were thorough in explaining to me what was happening and were patient while I was trying to get information from the insurance company. I can’t rate the cost/pricing as I have not yet received the bill.
Next day service, although initial notification was well after office hours. He stayed late to get water heater installed.
Thank you such much for coming out so quickly and resolving our issue.
