Rating
Reviews
Name: John Newnam
Customers say: The provided content describes the overall sentiment of the reviews as positive. The reviews mention friendly and nice individuals, professional and skilled technicians, quick and efficient service, respectful and informative individuals, and satisfaction with the quality of the work. There are also mentions of positive experiences with scheduling, billing, and customer service. However, there are also a few negative reviews that mention issues with scheduling, billing, and customer service. Overall, the sentiment is positive, with more positive reviews than negative ones.
Had a simple project for a leaking shower drain. My first call is always JB Plumbing. Easy communication setting up the repair. Technician was timely, friendly, informative, and completed the repair quickly and did a great job. I’m not calling any other day plumber!
Very friendly and nice guy! Explained the problem and fixed it
John came to solve a back up issue in pipes running outside from the sump pump. He is respectful and thorough. He was able to discover the clog and remove it in a short period of time.
Response from JB Plumbing HVAC & Construction Division:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
Very nice and took care of everything!
Response from JB Plumbing HVAC & Construction Division:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
John was super helpful in finding a mystery leak in our house and was able to resolve the issue while he was out. I appreciate the quick timing of the appointment and the care he took to resolve our issue (and answer all of my questions).
Response from JB Plumbing HVAC & Construction Division:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
Nice job and thank you you
Response from JB Plumbing HVAC & Construction Division:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Professional, great quality, looking forward to giving them more projects in the future.
Response from JB Plumbing HVAC & Construction Division:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for voiding the first invoice .... that speaks volumes for your integrity! Nice job! Great Service!
Response from JB Plumbing HVAC & Construction Division:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
John explained pilot lite and showed me additional tips for troubleshooting.
Response from JB Plumbing HVAC & Construction Division:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Once again, going with JB Plumbing proved to be an excellent choice. Prompt, professional and efficient service. The installation of a new water softener took less time than I expected. Thank you!
Response from JB Plumbing HVAC & Construction Division:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Always a good experience.
Super fast response time. Same day service. Replaced a broken hot water heater.
Quality and fast service . For all your plumbing/hvac give JB plumbing a call.
Response from JB Plumbing HVAC & Construction Division:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
-Utica combi boiler was locked out on a low water cut off fault when I arrived. Boiler system pressure was 11.7 psi. I added a small amount of water and unit fired up immediately. Brought system pressure up to 18 psi to allow for small pressure fluctuations and tested boiler and domestic hot water for 30 - 40 minutes. -The banging sound the customer heard was the ignition of gas buildup inside the heat exchanger after several attempts to fire while under fault. 1 hour *** hit on my way too early. Customer wasn’t home
Supplied and installed new frost free hosebib on back deck. Tested (ok) 1) 8” frost free hosebib (male) 1 hour
Estimate: 1) Cut and remove concrete to expose 4” cast iron main drain in basement. (From base of stack to clean out in floor. Roughly 20 - 25 ft) Cut a channel to kitchen drain tie in and to floor drain. 2)Replace underground piping with new 4” pvc. Tie in 2” kitchen sink stack and re rough floor drain. (Optional) 3)Backfill and patch concrete floor Material: 40’) 4” pvc 20’) 2” pvc 2) 4” ferncos with sheer bands 1) 4” pvc 90 1) 4” pvc Boston clean out 1) 4” two way clean out tee 1) 4” slip cleanout w/ plug 1) 4” clean out cap 1) 4 x 2 wye 1) 4 x 3 wye 1) 4” coupling 4) 4” 45s 2) 4” s 45s 2) 4” 22s 2) 4” s 22s 4) 2” 45s 1) large can monster single step glue 2) cast iron sawzall blades 15 bags crushed stone Rental of cutoff saw, vac and 2 jackhammers. Will need a few trash cans 3 guys - 2 days (not including patching of floor)
Replaced leaking shower strainer on master bath fiberglass shower stall. Sealed with silicone. Advised customer not to use shower for 24 hours 1) 2” pvc shower strainer (glue) 1) 2” pvc coupling 1’) 2” pvc 1.75 hours for John .5 hours Cameron
Replaced expansion tank and relief valve on boiler. Old expansion tank had a pin hole and was water logged. Spoke to customer above a service plan for her oil boiler and indirect fired water heater. She is interested and will call to schedule. 1) extrol tank #30 1) 30 lb relief valve $136.21 our cost from Boyertown supply
forgot to hit start again. arrived at 930
cut out leaking pinhole section of 1/2 copper above duct in basement and replaced. materials used 3- 1/2 copper pro press couplings 1/2 copper pro press 90 1/2 copper pro press ball valve 3ft of 1/2 copper pipe
Pulled leaves, mud and debris out of 4” sump pump discharge drain in backyard. Water shot out in full force. Line is now clear and is operating as it should. Watched pump discharge and drain several times. Recommended installing screens or gutter guards on rear gutters to customer. Gutter drains into same line as sump pump and there is a large tree right above.
Travel time includes travel and time on job
Estimate for tankless water heater.
Drained water heater and exchanged at Home Depot under warranty. Installed water heater with new expansion tank. Tested. 1) thermal expansion tank 1) 3/4 female pro press adapter 1) 3/4 press x female tee 1) 3/4 x 1/2 press reducer 1) 1/2 press coupling 2) 1/2 press 90s 1) 3/4 female x 1/2 press adapter 2’) 3/4 copper 1’) 1/2 copper
Found leak coming from hot water valve in washer box. Pulled washing machine, tightened valve packing and tested. Customer would like estimate for 2 new bathrooms and a kitchen remodel. Would like to speak to Aaron about options etc… Told her we would contact her.
snapped check valve into basement floor drain
Removed and disposed of hall bath vanity and faucet. Removed toilet and put in garage to reset at later date. Disconnected and removed dishwasher so home owner could take out old flooring underneath and then re installed dishwasher.
installed softner after well tank but before uv system replaced hose bib with new shut off fished drain threw drop ceiling to laundry tub threw an access panel we cut in the drywall with homeowner approval. materials: 8x8" access panel 25 ft of 1/2 pex pipe 25 ft of 3/4 pex pipe 10 - 3/4 pex 90s 2 - 1/2 pex 90s 1/2 by 3/4 pex reducer 3/4 pex ball valve hose bib frost free 1/2 copper pro press female adapter 2 - 1/2 copper pro press 45s 1/2 copper pro press ball valve 5 bags of salt
1)Inspected Moen Flo valve for proper operation and all plumbing fixtures for leaks. Found leaking hose bib on side of house. Can’t access from inside without cutting drywall ceiling. Need to order pro Flo rebuild kit in order to repair. 2)Repaired master toilet. (Adjusted flushing tower). 3)Adjusted pop up in left sink in master bath 4)Reset timer on recirc pump for main house tankless. Need to call Steve to schedule another visit to repair hose bib. 2 hours
Installed customer supplied vanity top and faucet. Cut silicone around old top and disconnected faucet from supply lines, removed and disposed of. Set new top onto vanity with new bead of silicone and installed faucet. Reconnected drain. Material 1)1 1/2” trap extension Time 1.25 hour
Supplied and installed new 50 gallon Rheem electric water heater. Drained removed and disposed of old water heater, set new unit back onto cinderblocks and into pan, reconnected water lines and wire onto new water heater, added expansion tank pumped up to house PSI. Filled and turned breaker on. Material 2)3/4” pro press female adapter 2)3/4” pex press 90 2)3/4” pro press to pex adapter 1)3/4” pro press by female tee 1)expansion tank
Estimate to : 1) Remove hall bath vanity. New valves, trap, etc…. Install customer supplied vanity and faucet. (Tile does not appear to run underneath. There is quarter round at base of cabinet. Backsplash will most likely also need to be replaced. Customer not sure what they want to do there yet) 2)Remove recessed medicine cabinet and patch wall. (Existing wall is plaster) Install wall hung mirror 3) Re grout Tile Floor 4) Replace isolation valves for basement bath. 5) Install new customer supplied vanity in basement bath. New faucet, valves, supplies etc. Cut out S trap and install 1 1/2 pvc with tee and studor vent. 6) Supply and install new white Gerber viper elongated comfort height with slow close seat in basement bath. 7) Install flood safe check valve in 4” floor drain in basement Material : 1) Gerber Viper elongated comfort height toilet with slow close seat 1) thick wax ring with horn 1) set closet bolts 3) 1/2 pro press angle stops 2) 3/8” IPS angle stops 2) 3/8 x
as soon as I walked into bathroom could see the toilet sinking crocked and the dampness in the tile morter around toilet. pulled toilet to find it was just installed recently and whoever did it both bolts were put of the flange. installed new jonny bolts and wax ring to reset toilet and correct failure. flushed several times to ensure no leak and make sure toilet was tight to floor. flange in really good shape
Pulled toilet and looked at wax ring noticed that the horn was crushed and partially blocking flange. Removed and replaced with new wax ring without horn reset toilet and tested(ok) Material 1)wax ring 1)pack closet bolts
replaced shower head with delta from home depot (our cost $60) replaced lav sink faucet with delta from home depot( our cost $55) added new 16in faucet supply lines had to run to lowes bc customer requested we change the 3/8 angle stops under lav sink ($10 a piece our cost tines 2) tested for leaks by running water at both fixtures for 10 minutes while cleaning up
Washing machine valves appear to be working fine, issue was with the cold side hose coming off valve, had some corrosion and would leak from time to time. Replaced both hose and turned valves back on to test.cleaned up washing machine box and valves and checked for and leaks(ok). Material 1)set of washing machine hoses
replaced existing softner with new lancaster unit and replaced 2 x 10 filter housing. Cameron said materials the same as his estimate. checked for leaks and gave customer a unit overview answering any questions homeowner had
