Rating
Reviews
Name: John Newnam
Customers say: The provided content describes the overall sentiment of the reviews as positive. The reviews mention friendly and nice individuals, professional and skilled technicians, quick and efficient service, respectful and informative individuals, and satisfaction with the quality of the work. There are also mentions of positive experiences with scheduling, billing, and customer service. However, there are also a few negative reviews that mention issues with scheduling, billing, and customer service. Overall, the sentiment is positive, with more positive reviews than negative ones.
Completely trustworthy while we were at work. Followed up via text message. Timely resolution! John is kind, warm, great guy!
John is extremely professional in his work.
John was prompt, efficient & in a very courteous way he explained what the problem was & offered two solutions! I was very satisfied with how he handled the situation !!!
Response from JB Plumbing HVAC & Construction Division:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Response from JB Plumbing HVAC & Construction Division:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.
Everything went so smoothly and quickly that I never had a chance for a single worry. John N.certainly knows his craft! I’ve been impressed with every aspect of the work. I appreciated the heads up messages from Aaron regarding arrival times and which contractors were coming, and what parts of the project were being done that day. Very helpful. Overall, it’s been a great experience, and I know I’ll be arranging any future house renovations with JB!
Response from JB Plumbing HVAC & Construction Division:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Cameron was on time and quickly had the job finished
Response from JB Plumbing HVAC & Construction Division:
Your positive feedback is greatly appreciated. Thanks for taking the time to leave a review.
Highly recommend!! We have used the company for several jobs and cannot say enough good things about them. Customer service is excellent, response to calls are quick, and jobs are completed efficiently.
Response from JB Plumbing HVAC & Construction Division:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
Had a simple project for a leaking shower drain. My first call is always JB Plumbing. Easy communication setting up the repair. Technician was timely, friendly, informative, and completed the repair quickly and did a great job. I’m not calling any other day plumber!
Very friendly and nice guy! Explained the problem and fixed it
John came to solve a back up issue in pipes running outside from the sump pump. He is respectful and thorough. He was able to discover the clog and remove it in a short period of time.
Response from JB Plumbing HVAC & Construction Division:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
Very nice and took care of everything!
Response from JB Plumbing HVAC & Construction Division:
We're delighted to hear that you had a positive experience with us. Thank you for your kind words.
John was super helpful in finding a mystery leak in our house and was able to resolve the issue while he was out. I appreciate the quick timing of the appointment and the care he took to resolve our issue (and answer all of my questions).
Response from JB Plumbing HVAC & Construction Division:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
Estimate for removing PVC risers, replacing, etc. in the ceiling.
Roughed in the shower valve and slide bar with a hand-held.
Replaced expansion tank on Weil McLain boiler. Added a ball valve for future service. Adjusted the flow check to open position due to flow restriction while purging the system of air. Refilled and purged the system. Tested the boiler for 20 minutes. Everything is working as it should.
Replaced the wax ring on the toilet.
Replaced 2 shower diverters. 2nd floor hall bathroom, client-supplied valve and trim. Master, client supplied trim and we supplied valve. Replaced frost-free hose bib.
Installed a new laundry sink next to the washer and dryer.
Installed customer-supplied toilet, vanity, and shower trim in the basement bathroom.
The client has an AO Smith hybrid/heat pump water heater. Showed the client how to reset the water heater if another error code shuts it down.
Flushed 5 times, didn't see any leak at all. Pulled the toilet anyway, had a one-horned wax ring. Replaced with a new one and a thin one on top due to the wax seemingly not smoothing down much previously. Bolted the toilet back down and checked to bowl bolts as well. Lay toilet paper around the base of the toilet and flush 20 times. No leaks, and the toilet paper stayed dry. After about 10 minutes, everything was still dry. Flushed a few more times, still looked good.
Supplied and installed a new Navien tankless water heater. Tested unit (good).
Replaced the hose bib at the back of the house with a new 4” frost-free hose bib.
Installed a new 95% Navien Tank-less water heater and a Charger water softener
Ongoing construction project.
Supplied and installed a new 12” frost-free hose bib.
Tankless water heater repair. Navien tankless losing flame on error code 012. Found 2 pin holes in heat exchanger which are causing unit to lose pressure when firing at a high rate.
Follow up. Disconnected waste and overflow trim.
Located water leak was located in the detached garage, the hose bib was left on and attached to the pressure washer, and a fitting on the pressure washer blew apart. Repaired leaking hose bib in front of house with new packing washer and shaft.
Follow-up appointment. Installed new Regency Wall Mount Faucet with 8" sing spout and 4" centers.
The water line blew. Cut out a section of the gray poly water line with a pinhole leak and replace it with PEX. Turned off the switch to the furnace.
The factory-defective relief valve is dripping. Changed out and checked tank pressure to make sure it was good. Cut out a PVC male adapter and replaced it with a brass nipple.
Navien tankless is losing flame on error code 012. Found two pin holes in the heat exchanger, which are causing the unit to lose pressure when firing at a high rate.
1) Replaced the hose bib in the garage and installed a new shut-off valve in the basement. 2) Installed new frost-free hose bib on side of house near garden, and new shut-off valve in basement. 3) Cut out and replace hot and cold riser valves for sthe econd floor in the basement 4) Smelled gas in the basement. Tested for leaks. Found a leaking union near the gas meter. Tightened and retested. (Good) 5) Rebuilt hall bath toilet on the second floor
1) I adjusted the water pressure on the right urinal in the men’s room. The pressure was too high, causing water to splash out when flushed. I tested the urinal for 15 minutes. The floor is now dry. 2) I took apart the Regency faucet on the 3-compartment sink. I replaced the washers, etc., but the stems need to be replaced.
Replaced the delta tub and shower cartridge in the hall bath. Cleaned up hard water sediment inside the shower valve.
