5.0Rating
65Reviews
Name: Zach Magyar
Customers say: The provided content describes the overall sentiment of the reviews as positive. The reviews mention friendly and nice individuals, professional and skilled technicians, quick and efficient service, respectful and informative individuals, and satisfaction with the quality of the work. There are also mentions of positive experiences with scheduling, billing, and customer service. However, there are also a few negative reviews that mention issues with scheduling, billing, and customer service. Overall, the sentiment is positive, with more positive reviews than negative ones.
JB did an outstanding job of not only evaluating our issue but communicating the reason(s) and how to fix it. Technician was knowledgeable about our older unit and did a great job of giving us the best way to remedy our situation.
Zach was great. He performed our bi annual HAVC service. A+
Very friendly and knowledgeable of the system in question. Provided a detailed explanation of the likely cause of the system failure and possible solutions
Zach was very professional, knowledgeable and polite. Thanks!
Explaining they why’s to our problem was on point. On time and respectful.
Technician was very professional and addressed concerns.
Zach was very friendly and knowledgeable Tech . I could not ask for a more pleasant tech. Thanks Zach .
Always great customer service with Zach! He answers any questions and is easy to talk to. He’s also very knowledgeable.
Zack was very professional and thorough. Very pleased with the service.
Zach was very professional and informative. His knowledge of the equipment and working on the problem was spot-on! Also will thank Mike Ambrose for recommending you.
Response from JB Plumbing HVAC & Construction Division:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Zach did a terrific job. He was very knowledgeable and socialable. He was very easy to talk too and a pleasure to deal with. Knowing Zach will take care of any issues with my heater and air conditioner make me feel at ease.
Response from JB Plumbing HVAC & Construction Division:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
Quick, Efficient and Zach is very helpful!!
Response from JB Plumbing HVAC & Construction Division:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
Returned visit to finish off the job.
Changed the air filter (customer-supplied). Checked the blower capacitor. Made sure the condensate pump worked. Checked the condenser capacitor. Cleaned the condenser coil. The charge was not checked due to the low outside temperature.
Checked the air filter. Brushed the condensate drain. Checked the charge. The aforementioned pungent smell was due to the water heater running without being converted to propane. Discussed with the Client and advised to contact the company that installed it.
Tune Up: Checked refrigerant charge levels and airflow. Checked for refrigerant leaks. Checked for secure physical connections of individual parts. Ensured all electrical connections are sound and components are working properly. Checked and ran the capacitor for bulging and/or unusual markings or color. Checked and cleaned the condensate drainage system.
Checked the air filter. Visually inspected the evaporator coil. Checked the air flow. Checked the refrigerant charge; charge was good. A/C was kept running when it was too cold outside, causing the evaporator coil to drop below freezing.
VIP Service. Checked the air filter. Brushed the condensate drain. Checked the condenser capacitor. Checked resistance on the contactor. Checked the amp draw. Cleaned the condenser. Checked charge.
Checked both air filters. Cleaned both condensate drains. Checked both blower capacitors. The basement system capacitor was out of spec; replaced with a Turbo 200 mini per customer request. Found burnt contactor on the attic system's electric heat, causing intermittent problems; replaced contactor. Checked both condenser capacitors. Visually inspected condenser coils. Ran systems in heat mode, and the charge seems okay.
Found both condensers tripped on high pressure. Replaced both air filters (customer-supplied). Found the 2nd-floor system working properly. The 1st-floor system condenser would not come on and would pop the fuse in the furnace. Found the condenser defrost board causing low low-voltage short. Need to acquire a new board and return to install.
Evaluated a 10-year-old LG mini-split; at the end of last summer, it was completely drained of freon (they had a company fill it, and it was completely empty within a week). Mini-split needs to be replaced.
The boiler was air-bound, not allowing water to flow. Purged the house through split return purge stations. After getting all the air out, I found a bad expansion tank. Need to get a new expansion tank and replace it.
Recovered 1lb of refrigerant from the system. Filled with nitrogen to test for leaks. Found a leaking flare connection at the condenser. Repaired connection. Found a leaking Schrader valve. Replaced Schrader valve. Filled with nitrogen again and found no leaks. Pulled a vacuum. Charged 7 lbs 1 oz of R410A refrigerant. Ran all heads and made sure everything was cooling properly.
Found the 39-year-old system very low on refrigerant. Need to provide an estimate for a new installation.
Resolved an issue where the mini-splits were not cooling.
The system froze over the weekend. Checked the air filter. Checked the charge; the charge was low. Searched for leaks in the lineset, evaporator, and condenser coils. Found multiple small leaks in the condenser coil.
Replaced Thermostatic Expansion Valve (TXV). Found the compressor not operating correctly. Estimate given.
VIP Service Plan: Performed combustion analysis. Electronic component checked. Cleaned the flame sensor. Checked the capacitor. Checked blower capacitor. Checked the refrigerant charge. Checked the capacitor on the condenser. Checked amp draw. Changed filter.
A/C installation finishes.
Checked the air filter. Ensured the condensate pump worked. Brushed out the drain line. Checked the condenser capacitor. Checked resistance on the contactor. Cleaned the condenser; it was very dirty. Checked charge.
Found a 3-zone mini split not turning on. Found one of the heads set for heat and the other two heads set for cooling, causing an error code. Set all for cooling and found that all units would run but not blow cold air. Climbed on the roof and found the system very low on charge. Scheduled visit to find the leak and recharge the system.
VIP Service Plan: Electronic component checked. Changed filter (standard). Checked blower capacitor. Checked the refrigerant charge. Checked the capacitor on the condenser. Checked amp draw. Checked the contactor.
Opened all vents and moved plastic from the central return filter. Checked charge in low and high stage cooling. Ensured the fan would vary its speed based on cooling demand. Found the temperature on the thermostat to be reading 2.5 - 3 degrees warmer than the actual temperature in the house. Adjusted temp offset to try and resolve the inconsistent performance.